NetSuite Honors Partners Providing Best Business Solutions

SAN MATEO, Calif. – October 26, 2006 – NetSuite, Inc., the leader in on-demand business software suites, today announced its Best Business Solution Award winners and a 2006 Five-Star Solution Provider rating achiever at its annual partner conference being held today at the Argent Hotel in San Francisco. The three recipients of the Best Business Solutions awards were: Epiphany, Inc. (www.epiphanyinc.net) for ‘Best Industry Solution;’ Contactual (www.contactual.com) for ‘Best Integrated Solution;’ and Skyytek Worldwide (www.skyytek.com) for ‘Best Value-Added Business Service.’ Additionally, Skyytek received a Five-Star Solution Provider rating for 2006. The Five-Star rating is the highest recognized level of sales achievement for NetSuite Solution Providers.

The criteria for the Best Business Solution Awards included the solution’s incremental value-add to the NetSuite applications; the strength of the customer value proposition; and the partner’s customer testimonials.

“This year’s awards celebrate our partners’ achievements of excellence by recognizing those offering best-in-class business solutions which are built on the NetSuite applications,” said Kristen Brown, vice president, Alliances and Channel Sales for NetSuite. “We are very proud of the award recipients and all of our partners for their leadership and contributions to the SaaS revolution. Award winners were selected from the multitude of our partners successfully going to market with innovative and well-needed business solutions.”

The Winning Solutions:

Best Industry Solution – Winner: Epiphany, Inc. (Houston)
Epiphany’s solution for low-voltage contractors, dNet, was awarded the Best Industry Solution based on how well the solution addresses the industry-specific business needs of its target customers in a repeatable manner for multiple customers.

Epiphany’s dNet solution is built on NetSuite, and is a result of customizing the NetSuite application and integrating it with a complimentary industry-specific quoting tool, thereby meeting the unique business process requirements of low-voltage contractors. The solution provides a means for customers to standardize their operations on industry-best practice processes for quoting, managing and billing for complex projects. Its out-of-the-box, repeatable configuration and integration provides additional benefits to customers with rapid time-to-market and low-cost implementations.

 “We’ve been a NetSuite Premier Solution Provider for several years, and the beauty of  NetSuite is that it continues to develop its SuiteFlex customization and integration platform to allow us to easily address the needs of vertical markets,” said Brenda Brinkley, president, Epiphany Inc. “Once we learned how well we could customize and extend NetSuite in a repeatable manner for the growing low-voltage contractor industry that we already had expertise in, our business has taken off.”

Best Integrated Solution – Winner: Contactual (San Carlos, Calif.)

Contactual was chosen as the Best Integrated Solution for its integration of NetSuite with its own Software as a Service (SaaS) contact center management application, the Contactual OnDemand Contact Center. By using NetSuite and Contactual together, contact center employees can toggle seamlessly between the applications, using a single sign-on screen. Outbound voice-over-IP (VoIP) or standard telephone (PSTN) calls can be initiated by clicking on a contact in NetSuite. For inbound calls, Contactual intelligently routes calls to the appropriate agents based on information about the customer found in NetSuite. When calls are routed to agents, NetSuite automatically “pops” customer records so the agents can quickly identify callers and their histories.  Contact center employees can also view real-time reports in Contactual with vital call center data housed in the NetSuite application.

 “We are very proud to be a NetSuite partner and to bring the benefits of on-demand contact center management to small to mid-sized businesses,” said Mansour Salame, CEO, Contactual. “Our OnDemand Contact Center integrated with NetSuite provides a cost effective solution for contact centers that is second to none. Customers can benefit from NetSuite’s role as the system-of-record for front- and back-office data, giving contact center employees a 360 degree view of the customer, including the customer’s transaction history -- something not possible with integrations to standalone CRM applications. ”

Best Value-Added Business Services – Winner: Skyytek Worldwide (Miami)
Skyytek Worldwide was awarded the Best Value-Added Business Service award for its Business Process Engineering Services. Business Process Engineering is the art of streamlining a business to operate most efficiently and effectively. Skyytek’s business process engineers analyze a company’s existing business processes, such as marketing and customer relationship management, in a disciplined, objective manner and put forth recommendations to fundamentally alter processes and add new processes based on Skyytek’s best practices. Skyytek then implements these best practices by implementing the NetSuite applications accordingly –resulting in significant cost savings, improved revenues and very high system adoption and retention rates.

Skyytek Worldwide has also achieved the Five-Star Solution Provider rating for 2006 by already exceeding $1 million in NetSuite new license revenues through September of this year. A Five-Star rating is the highest recognized level of sales achievement for NetSuite Solution Providers. This is the second consecutive year that Skyytek has earned this rating, in addition to NetSuite Partner of the Year for 2004 and 2005.

 “We’re honored to be recognized by NetSuite in the area of value-added business services,” said Ray Tetlow,  president and CEO of Skyytek Worldwide. “The implementation of our business process engineering services could not be realized without the data transparency and seamless inter- and intra-business processes that NetSuite’s one system provides. It is our mutually beneficial partnership that is truly revolutionizing the small and midsize business world.”

About Epiphany Inc.
Since its inception, Epiphany Inc. has been a NetSuite integration partner for small and medium-sized businesses. Epiphany works closely with many industry verticals like the Flooring and the Audio-Video (AV) system integrator industries to create “best-practices” based NetSuite solutions and integration tools that are easily replicated and deployed. This helps companies to reduce implementation costs while standardizing operations. One of the tools developed by Epiphany is dNet. This product enables for seamless integration between NetSuite and d-Tools, a tool extensively used by the AV industry. Epiphany also provides NetSuite support and training services tailored to individual business needs. For more information, visit www.epiphanyinc.net.

About Contactual
Contactual pioneered the use of on-demand contact centers that dramatically reduce the costs of outfitting customer service, help desk, technical support and inside sales operations by eliminating the need for premise-based infrastructure. The Contactual OnDemand Contact Center eliminates all upfront hardware and software costs; enables organizations to operate virtual contact centers with agents working from home and/or multiple sites; and unifies customer communications from phone, VoIP, voicemail, email and Web channels into one routing, queuing, tracking and reporting system for maximum efficiency. Contactual has earned the Frost & Sullivan 2005 Global Excellence in Technology Award, TMC Labs' Customer Interaction Magazine 2005 Innovation Award, and a berth in the 2006 Red Herring 100 North America list of the top 100 privately held technology firms. For more information, visit www.contactual.com

About Skyytek Worldwide
Skyytek specializes in the sales, distribution, and implementation of on-demand hosted application products, such as NetSuite, for CRM/ERP.  With over 600 implementations in most verticals, Skyytek focuses on adjusting your business to enable you to take complete advantage of the vast array of "utility software" applications available.  Skyytek is also a VAR 100 winner for 2004 and 2005, ranking in the top 10 of all VARs and the No. 1 on-demand VAR. For more information, visit www.skyytek.com.

About NetSuite
NetSuite, Inc. is the leader in on-demand business software suites and the fastest-growing software company in North America (source: Deloitte Fast 500 study). NetSuite enables companies to manage all key business operations in a single system, which includes accounting/Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Ecommerce. NetSuite is delivered as an on-demand service, so there is no hardware to procure, no large, up-front license fee, and no complex set-ups. Finally, NetSuite's patent-pending "real-time dashboard" technology provides an easy-to-use view into role-specific business information that is always up-to-date. For more information about NetSuite, visit www.netsuite.com.

Contact:   
        Mei Li       
        NetSuite
        650/627-1063
        meili@netsuite.com