Customer Inter@ction Solutions CRM Excellence Award

Hayward, California – July 24, 2002 – Serving the industry since 1982, Customer Inter@ction Solutions earlier this month named White Pajama™ among the winners of the 2002 CRM Excellence Awards.

According to Customer Inter@ction Solutions' editors, the CRM Excellence award winners are "companies that offer the best and the brightest customer relationship management products and services, all to the benefit of their clients. Winners were chosen on hard data…quantifiable results that convinced us, without a doubt, that their clients were infinitely better off with these companies' products and services than without."

"White Pajama is pleased to be among this prestigious group of companies recognized for their excellence in helping companies serve their customers better," said Mike Burkland, President and Chief Executive Officer of White Pajama. "We have been and will continue to deliver state-of-the-art customer service automation tools available to all companies, regardless of their size, in a matter of days."

White Pajama's customer service automation solution is fast, easy to deploy and fully integrated across all customer communication channels, including Phone, Email and the Web. Requiring no upfront capital investment or ongoing support and maintenance fees, White Pajama delivers the cost-effective solution for small and medium-sized call centers.

Upcoming Events
Come visit us at Booth No. 813A at the International Call Center Management (ICCM) Show in Chicago, Tuesday, July 30, through Thursday, August 1st. If you can't make it to the show this year, attend one of our Free, 30 Minute Webinars daily at 9 am PST (Wednesdays at 1 pm PST) anytime this month. Visit us at http://www.whitepajama.com

About White Pajama
White Pajama is a leading provider of customer service automation solutions for companies serious about every customer communication. Fully integrated across all customer contact channels, White Pajama helps companies provide great service everywhere their customers want them to be, whether it's over the phone, by email or on the Web. Delivered as a hosted service, White Pajama is fast, flexible and can have you up and running in a matter of days with a pay-as-you-grow, best-of-class customer service solution.

White Pajama earned the 2002 Product of the Year award from Call Center Magazine, and has received awards from all major contact center publications and trade shows since it was introduced in 2001, including three Best of Show awards, two Editor's Choice awards, and high marks from product reviewers.